Safety and Financial Security

Your students’ safety is our priority. You can book with confidence, safe in the knowledge that we’ve carried out stringent health and safety checks on all elements of your tour – transport, accommodation and visits, helping you meet your due diligence.

We adhere to a strict code of practice and safety management standards which are externally verified each year by a leading health and safety consultancy, who specialises in travel.

StudyTrips is a fully bonded member of ABTA (V6504) which means that you have the benefit of ABTA’s assistance and your money is fully protected. Additionally, your flights and flight-inclusive packages are protected by the ATOL scheme (5620)

To support our safety commitment we also offer you the opportunity to risk assess your trip on a pre-tour inspection. We will provide two night’s accommodation on a complimentary basis in a twin room. Please contact us for details.

Financial protection for you and your students

We are a member of ABTA (no V6504), which gives you financial protection for any package you buy, and our air tour packages are protected through the Civil Aviation’s ATOL Protection scheme. Our ATOL number is 5620. 

  

What is ATOL?

ATOL is a protection scheme for flights and air holidays, managed by the Civil Aviation Authority (CAA). ATOL is the only scheme for flights and air holidays sold by tour operators in the UK. 

How does ATOL protect you?

The scheme protects you from losing money or being stranded abroad when a tour operator goes out of business. All licensed firms have to lodge bonds with the CAA. The CAA gives refunds and arranges for people to finish their holidays and fly home. A Government-backed fund, the Air Travel Trust, steps in if any ATOL bond isn't enough to look after everyone affected.

The CAA website has more info about the scheme and a list of firms with a licence.

What is ABTA?

ABTA represents over 5,500 travel agencies and 900 tour operations, throughout the British Isles. It maintains a Code of Conduct which aims to ensure that the public receive the best possible service from Members, and to maintain and enhance the reputation, good name and standing of ABTA and its Members. 

How does ABTA protect you?

Many of the travel arrangements provided by ABTA Members are protected in case of the financial failure of the travel company. You should, however, always ask your travel company if protection applies to your travel arrangements. Where travel arrangements aren’t already protected, your travel company may be able to offer suitable insurance to cover you.

To take full advantage of the protection available under any financial protection scheme or the ABTA Code of Conduct, it’s important that you have the correct documentation when making your booking. Please visit ABTA Members Code of Conduct.

Group travel insurance

Organising hundreds of successful study tours each year is no mean feat. Most tours go without a hitch but occasionally clients may need the help and guidance of an insurer. Endsleigh Insurance Services Ltd has been our insurance partner for over 20 years; we are an officially appointed representative. Endsleigh always goes that ‘extra mile’ to ensure that our clients’ needs are met, dealing with any claims in an efficient and flexible manner.

We will issue you a link by e-mail to complete the application form. This will ensure that you are adequately covered whilst abroad. If you add any extra passengers or replace passengers please notify us immediately otherwise it may affect any claims made. Please ensure that you read what is included and what is not included in the cover to ensure that it is suitable for your trip. For example, if you plan to take the students ice skating you may have to pay a winter sports premium. We strongly recommend that each member of the group has adequate insurance cover before your departure.

For more information about any of the above, please do not hesitate to contact us.